Always happy to help
It's OK,bit pricey
Checked stock of an item on the website before we left to buy it. Got there and checked stock again and still 5 left bit could not find it in the store.On enquiry we were told they have 5 but they are not for sale as they have been put aside for other customers. However the idiots had not updated the stores stock so we made the long journey for no reason. After complaining and saying we would escalate the issue the manager quickly ran in the store and updated the stock. What a sneaky move after spending 10 minutes arguing with us that it was not live stock then running g in and updating it.Moral of the story don't trust the online stock figures for this store as they don't bother to update it.Thanks Homebase. Perhapse you would like to refund my petrol. ?UPDATE: after complaining to head office they sourced me the item and gave me a 10 fuel voucher for my wasted time and petrol.
Had problems with a shed (rubbish) but the manager was very helpful and over a few weeks we compromised. A replacement part was sent and Tom Kingsey came to refit. He is an asset to the company and gave me confidence to know Bodmin Homebase gives customer satisfaction.Thank you I do not recommend the shed but certainly the Bodmin Store !
Do your employees have the correct muscle groups to answer the phones?Normally I wouldn't mind waiting for someone to answer but it's been well over 30 minutes now.I just wouldn't mind getting the rest of what I purchased that hasn't been packed correctly.
Homebase - Bodmin is a UK Hardware Store based in Bodmin, South West England. Homebase - Bodmin is located at Bodmin Retail Park, Launceston Rd, Bodmin PL31 2AP, UK.
Please contact with Homebase - Bodmin using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Homebase - Bodmin opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider